Welcome
Who we are is core to the services we deliver, and why we do what we do. Below you will find info on our core values and standards based on the NDIS practice guidelines and standards, as well as the United Nations Convention on the Rights of Persons with Disabilities 2006.
You will also find out more about what we do on a regular basis by keeping up to date with our socials - Click the links below to find out more.

Our Mission
Engaged Support Services aspire to be the foremost provider of disability and in-home support, setting a gold standard in the industry through our steadfast dedication to enhancing the lives of the individuals and families we serve. We envision being recognised not just for the quality of our services, but for our compassionate approach, innovative practices, and unwavering commitment to empowering those we support.
Our vision extends beyond providing care; it is about fostering a world where individuals with disabilities are celebrated for their strengths and abilities, empowered to achieve their fullest potential, and surrounded by a community that embraces diversity, inclusion, and continuous growth. We believe that every person, regardless of their circumstances, deserves the opportunity to lead a fulfilling, meaningful life—rich with dignity, opportunity, and connection.
Guided by a person-centered philosophy, we strive to shape a future where the values of respect, empathy, and innovation are the foundation of every interaction. Through bold thinking, forward-looking strategies, and a relentless focus on individualised support, we aim to redefine the disability and aged care sectors. Our goal is to set a benchmark for excellence, inspiring others in the industry to raise their standards and join us in transforming lives. At Engaged Support Services, our vision isn’t just about today; it is about building a better tomorrow—a tomorrow where every individual can thrive, every community is inclusive, and every challenge is met with compassion and courage.

Our Vision
Engaged Support Services aspire to be the foremost provider of disability and in-home support, setting a gold standard in the industry through our steadfast dedication to enhancing the lives of the individuals and families we serve. We envision being recognised not just for the quality of our services, but for our compassionate approach, innovative practices, and unwavering commitment to empowering those we support.
Our vision extends beyond providing care; it is about fostering a world where individuals with disabilities are celebrated for their strengths and abilities, empowered to achieve their fullest potential, and surrounded by a community that embraces diversity, inclusion, and continuous growth. We believe that every person, regardless of their circumstances, deserves the opportunity to lead a fulfilling, meaningful life—rich with dignity, opportunity, and connection.
Guided by a person-centered philosophy, we strive to shape a future where the values of respect, empathy, and innovation are the foundation of every interaction. Through bold thinking, forward-looking strategies, and a relentless focus on individualised support, we aim to redefine the disability and aged care sectors. Our goal is to set a benchmark for excellence, inspiring others in the industry to raise their standards and join us in transforming lives. At Engaged Support Services, our vision isn’t just about today; it is about building a better tomorrow—a tomorrow where every individual can thrive, every community is inclusive, and every challenge is met with compassion and courage.

Our Values
At Engaged Support Services, our core values guide everything we do. We call it, our RECEIPT:
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RESPECT
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EMPOWERMENT
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COLLABORATION
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EXCELLENCE
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INTEGRITY
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PROFESSIONAL ACCOUNTABILITY
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TRANSPARENCY
Respect: We treat everyone with dignity and respect, valuing each person’s unique contributions and perspectives.
Empowerment: We believe in empowering individuals with disabilities to achieve their personal goals and lead fulfilling lives.
Collaboration: We work together with individuals, families, and communities to provide the best possible support.
Excellence: We strive for excellence in all our services, continuously seeking to improve and innovate.
Integrity: We uphold the highest standards of honesty and ethical behavior in all our actions.
Professional Accountability: We take responsibility for our actions and decisions, maintaining professional standards and memberships, and never operating outside of our scope of practice, ensuring transparency and trust in all our interactions.
Transparency: We are committed to open and clear communication, building trust through honesty and openness.